Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Payment and Shipping

We’re using Stripe.com, which is a 100% secure payment gateway. It supports Credit Card, Apple Pay, Google Pay. We also accept Paypal.

Do you ship to my country?

Yes. We provide worldwide shipping. We use FedEx, DHL, TNT, EMS and other ways.

How long does it take for me to receive my order?

Orders will begin to work after the payment verification. Please let us know ASAP when you make the payment. Usually, you can receive the package in 3-5 working days by Express shipping

How do I change my shipping address?

Please contact our online customer service: (whatsapp) +85363403786

How do I track the status of my order?

When we shipped the order, the shipping information(tracking number etc) will send to you at the same time.

Do you charge sales tax?

We don’t charge sales tax.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

Please be aware that we JUST recive items that doesn’t work as usual.

I received the wrong item

Please contact our online customer service or email us: support@pokercheat8.com.

My order arrived damaged

Please contact our online customer service or email us: support@pokercheat8.com.

How do I receive customer support?

Our online customer service:

WhatsApp: +85363403786
Telegram: @pokercheat8
Line: @pokercheat8
Skype: pokercheat8
e-Mail: support@pokercheat8.com

What do I do if I entered an incorrect shipping address?

Please contact our online customer service or email us ASAP: support@pokercheat8.com.

What if items broken for any reason?

Don’t worry. Just let us know, we will help to get everything right back again.

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